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Avaya Maintenance
Renewing Avaya
maintenance can be a challenge, but it
doesn’t have to be. Vision’s 3-step process takes the pain and
uncertainty out
of the renewal process:
1.
Current Snapshot: Vision
will provide a detailed snapshot of exactly what you’re paying for
today. This
includes present billing, expiration dates, and an inventory of your
equipment according
to Avaya records. More importantly,
we will work with you to ensure that everything is accurate and, where
it is not,
Vision will work directly with Avaya to correct the records.
2. Contract: Once your
records are up to date, Vision
will take the time to understand and learn what your requirements are
and create a customized Avaya contract that meets those needs. From
there we will guide you through the rest of the contract execution
process.
3. First Bill Review: Vision is there
for you both before
and after the contract
is signed. We will ensure that the first bill from Avaya
matches the
contract with no surprises. For the remainder of the term, we're here
to answer any questions
and
address any problems you might have. In many cases, we can meet with
you in
person to help you review and understand your Avaya invoices.
Our
goal is to be your advocate with Avaya and we will project manage any
issues on your behalf. At the end of our 3-step process,
you'll rest easy knowing that your contract, equipment records, and
Avaya bill
are correct. Vision will continue to be there to help you
keep it that way. Your
first call on an issue should be your only call. Vision will take care
of the
rest.
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